Delux Privacy

Privacy Policy

Our privacy policy explains how personal information is collected, used and disclosed by Delux with respect to your use of Delux’s site (located at stairs.delux.com) and Delux Stairs App.

What Is Personal Information?

"Personal information" means information that specifically identifies an individual (such as a name, address, telephone number, mobile number or e-mail address) or information about that individual that is directly linked to personally identifiable information. Personal information does not include "aggregate" information, which is data we collect about the use of our site and our services. Our privacy policy does not restrict or limit our collection and use of aggregate information.

What Personal Information Do We Collect?

We collect certain information you voluntarily provide to us, such as when you send us an email or post questions or other content to our site.

We automatically collect certain information when you use our site such as your Internet Protocol (IP) address, your operating system, the browser type, the address of a referring site and your activity on our site. This is used in the aggregate only. We may also automatically collect certain information through the use of "cookies" or web beacons.

Aside from the above aggregate information collected when accessing our site when the user clicks on, "Help Online" in the App, Delux Stairs App sends the stair specification such as total rise, total run, tread dimensions, etc. to our site. This information is used to provide specific help and advice in designing that specific staircase and to track where our customers are running into issues using the App. This information is considered aggregate as there is no way to identify an individual from the supplied staircase measurements. No personal information is collected or stored in the App.

How Do We Use the Personal Information We Collect?

We use personal information collected through our site and our services to improve our service.

What Personal Information Do We Share With Third Parties?

We will not share the personal information we collect from you through our site or our App with third parties.

Links to Other Sites

Our site may contain links to other sites. Any personal information you provide on the linked pages is provided directly to that third party and is subject to that third party’s privacy policy. Our privacy policy does not apply to such linked sites, and we are not responsible for the content or privacy and security practices and policies of these sites or any other sites that are linked to from our site.

What Steps Do We Take To Protect Your Information Online?

We take reasonable measures to protect your personal information in an effort to prevent loss, misuse and unauthorized access, disclosure, alteration and destruction. Please be aware, however, that despite our efforts, no security measures are perfect or impenetrable and no method of data transmission can be guaranteed against any interception or other type of misuse.

Questions?

Please contact us at stairs@delux.com if you have any questions about our privacy policy.

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